Select a service category
Scenario:
…
Hi, I need to book an appointment for a haircut and colour.
Hello there! I’d be happy to assist you. May I have your name, please?
Sure, it’s Emma.
Thanks, Emma! When would you like to come in?
Do you have anything on Saturday afternoon?
Yes, Emma. We have a slot available at 2 PM. Our stylist, Anna, specialises in colour treatments and can offer you a fresh look. What kind of colour service were you considering?
I’m thinking of going blonde.
A beautiful choice for the season! Anna is excellent with blonde hues. Would you like to add any treatments, like a conditioning mask for extra shine? Also could you please provide me with your contact number for the booking in case we need to reach out beforehand?
That would be perfect, thank you. My number is 0485 902 218
You’re all set! I’ve booked you for a cut and colour transformation with Anna on
Saturday at 2 PM, including a conditioning treatment. Anna will ensure your blonde is just as you wish. We can’t wait to see you then!
Thank you so much!
It’s my pleasure, Emma. We’re looking forward to your visit. If you need to adjust anything, just let us know. Have a great day!
Hi, I’d like to book a table for dinner.
Hello! I’d love to help with that. Can I please start with your name and contact number for the booking?
It’s Nathan on 0462 719 827
Thanks Nathan, how many people will be joining you, and when would you like to come in?
It’s for four people, this Friday night.
Great choice! We have tables available at 6:00 PM and 8:30 PM this Friday. Do you have a preference for either time?
Let’s go with 6:00 PM.
Fantastic. The Chef has some great seasonal dishes crafted with local ingredients on the Special planned for that evening. Are there any dietary requirements or special requests to note for your booking?
That sounds interesting. I am gluten intolerant, and it’s my wife’s birthday so can we book a seat by the window, please?
Sure thing, that’s all booked for you on Friday at 6 PM. I’ve noted your preference for a window table and your gluten intolerance. Will do our best to ensure your wife has a really special birthday. We look forward to seeing you on Friday, Nathan! Thank you for your call.
